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Privacy Policy

Effective Date: 7th June 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pnabcj.com (the "Site").


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".


We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.



Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and debit card numbers), email address, and phone number. We refer to this information as "Order Information".


When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products, services or events.

- Using your email address to follow up on "abandoned carts" at a later time (sending an email to remind you of what items were previously in your shopping bag).


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).



SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. 


We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This process, commonly referred to as "behavioural advertising" or "interest-based advertising," involves collecting data about your online activities across different websites, apps, or services over time. This data may include your browsing history, search queries, demographic information, device identifiers, IP address, location data, and interactions with advertisements.


We, along with third-party advertising partners such as ad networks, social media platforms, and data analytics providers, use this information to build a profile of your interests and preferences. This allows us to deliver more relevant ads to you, both on our own platform and across other websites or platforms you visit. These advertisements may be tailored to match your previous browsing habits, purchases, or interactions with our site or others.


To enable behavioural advertising, we may place cookies, pixels, or similar tracking technologies in your browser or device. These technologies help recognize you across different platforms and track your interactions in order to improve ad relevance and performance.


You can opt out of receiving targeted ads by adjusting your browser settings, using ad opt-out tools provided by the Digital Advertising Alliance (DAA), the Network Advertising Initiative (NAI), or your device’s advertising settings (on mobile). However, please note that opting out of behavioural advertising does not mean you will stop seeing ads — it simply means the ads you see may be less relevant to your interests.


We are committed to respecting your privacy and providing transparency about how your data is used in advertising. If you have any questions or would like more information about how we or our partners engage in behavioural advertising, please contact us using the details provided in this policy.



DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.



DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data to fulfill our contractual obligations to you, to comply with legal and regulatory requirements, to resolve disputes, to enforce our agreements, and to support business operations such as accounting, auditing, and reporting.


Order Information typically includes your name, billing and shipping address, contact details, order history, payment method (but not full credit card details unless explicitly permitted and securely stored), and any other relevant transaction-related data. This information is retained in secure databases and may be accessed internally for customer service, fraud prevention, or tax-related purposes.


If you would like us to delete your personal or order information, you may submit a request using the contact information provided in this policy. Please note that we may be required to retain certain information even after a deletion request in order to comply with legal obligations, resolve disputes, or enforce our policies.


We regularly review our data retention policies to ensure that we are not keeping personal data longer than necessary. Our goal is to maintain the security and confidentiality of your information while ensuring transparency and compliance with all relevant laws.



CHANGES

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technological developments. Any updates will be posted on this page with a revised "Last Updated" date. In some cases, we may also provide additional notice, such as an email notification or a message on our website, especially if the changes are significant. We encourage you to review this policy periodically to stay informed about how we protect your personal information. By continuing to use our services after changes are made, you agree to the updated policy.



CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sale@pnabcj.com.